Preparing for Our Visit

A little preparation will help us to get right to work on what we do best. This should clear up most of the most frequently asked questions.

Clear the Area

  1. Generally pick up and remove anything you want us to clean under.
    Definitely remove trash cans, lamps, piles of books, trash, clothing, small chairs, coins, paper clips, etc.
    Many customers prefer to leave large pieces of furniture in place, such as beds, couches, tables. We can reach underneath tables and desks and about four inches underneath beds, couches and other items that are on legs.
    If you want us to remove any furniture, let us know ahead of time so we can come prepared. There is an additional charge for furniture moving. We don’t move beds or dressers, or anything with fragile items on or in them (ex. china cabinets).
  2. Vacuuming? You don’t need to vacuum before our visit. We’ll do that.
  3. When we arrive, show us what needs to be done and point out any areas of special concern, especially pet stains. You may want to mark them ahead of time with a post-it note.
  4. We love your pets. We’re happy to greet your dog if that helps the dog relax. Please secure your pets when we’re working.
  5. We bring our own water, but may need to refill a sprayer tank with a few gallons of warm water. We will need access to an electrical outlet.
  6. Provide a place to park that is close to the building so we can unload and load equipment. A driveway space is preferable, but a spot in front of your house will work.

COVID-19 Precautions

  1. We are fully vaccinated and happy to wear masks throughout our visit. Just let us know if you would prefer that.
  2. Give us room to work. We can’t work if pets, children or adults are walking through the room where we’re working.

Still have questions?

See Frequently Asked Questions

Or just ask. Call or text (707) 575-0114 or Send an Email.

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